Privacy Policy

This Privacy Policy explains how Steam VPN (referred to as 'this Service' or 'we') handles personal information when providing mobile and desktop VPN applications. We process data according to principles of necessity, transparency, and security.

When you download, launch, or use the App, we may collect necessary operational data, including your Internet Protocol (IP) address, device operating system version, in-app access paths, session duration, and approximate location. This data is used for: 1. Connection services: recommending suitable routes based on Steam VPN server distribution; 2. Performance optimization: identifying regional connection issues through anonymized aggregate data; 3. Service communication: sending security notices, product updates, or account reminders through your reserved email or username. We do not use this data to identify the specific content you browse.

We only transmit anonymized or aggregated data to necessary third-party providers, such as Google Play Services and Firebase crash analysis, for error diagnosis and feature improvement. Except in the following cases, we do not share personal information: 1. legal process or regulatory requirements; 2. processing required to protect users, the platform, or public safety; 3. cooperation with service providers bound by confidentiality obligations. To stop new data collection, you can uninstall the App through your device's standard process.

User-provided data is retained during the service term and a reasonable retention period afterward. To cancel your account or delete your personal profile, contact our privacy team at [email protected]. The App is not intended for children under 13. If we discover that such information was collected by mistake, we will delete it as soon as practical. Guardians may contact us through the same email. We use access controls, encryption, and audit measures to reduce data-leak risks.

This Privacy Policy may be updated because of legal, product, or operational changes. Please review this page periodically. Continued use of Steam VPN after an update means you accept the revised policy. This policy is effective as of October 4, 2025. For questions or suggestions about privacy handling, contact the Steam VPN team by email ([email protected]).